Terms of Service

1.1. Welcome to HUBBA.AI

Hello and welcome! These Terms of Service and Privacy Policy (“Terms”) govern your access to and use of HUBBA.AI, a platform for chatting with virtual AI characters and generating AI-powered images (the “Service”), operated by UAB Ocansa, registration number 306376795, address: Eduardo Andrė str. 14-5, LT-02232 Vilnius, Lithuania, (hereinafter referred to as “HUBBA.AI”, “we”, “us”, or “our”).

1.2. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these terms. You understand and agree that we will treat your access or use of the Service as acceptance of our Privacy Policy and our Terms of Service. If you do not agree with our terms or any other terms and policies, please cease using our service and refrain from accessing any part of our services.

1.3. About HUBBA.AI

HUBBA.AI is an online chat application that uses artificial intelligence (“AI”) algorithms to generate virtual and fictional characters (the “AI Companions”). The Service generates messages, images, and other media to enable conversations with AI Companions. A user account is required to access these features. The Service uses an energy-based system for free users and a virtual currency system (“Gems”) for purchasing premium content and in-app items.

1.4. AI-Generated Content

All content available on the Service is generated through artificial intelligence (AI) technology. No real individuals are portrayed or directly engaged in the creation of the available content. This ensures that all images, videos, and other materials available on the Service are produced by AI.

1.5. Personal, Non-Commercial Use

The Service is intended solely for personal, non-commercial use. You must not use the Service for any activities that are unlawful under applicable laws of your jurisdiction, Lithuanian law, or not explicitly authorized by these Terms.

1.6. Applicability of Terms

These Terms apply to all users of the Service, including, but not limited to: registered users, unregistered visitors, subscribers, content creators, and any individual or entity accessing or using any part of the Service through any medium. For purposes of the Terms, “you” and “your” means you as the user of the Service.

1.7. Service Changes and Updates

• Any new features or tools added to the current Service shall be subject to these Terms
• We reserve the right to:
  • Update, amend, or change any part of these Terms
  • Modify or terminate the Service (or any part thereof)
  • Change our prices at any time
  • All changes may be made without prior notice
• Changes will be published on our website
• Your continued use of the Service after changes constitutes acceptance
• We are not liable to you or any third party for any modifications, price changes, or service suspension

2.1. Age Requirement and Adult Content

The Service allows generating adult content, including explicit images and conversations, in private interactions with AI. You must be at least 18 years old or of legal age in your country of residence (whichever is higher) to access and use the service.

When registering for the Service, you will be presented with an age verification gate and must confirm your age before accessing any content. By using the Service, you:

• Affirm that you meet the minimum age requirement
• Are legally permitted to access adult content in your jurisdiction
• Acknowledge that providing false age information violates these Terms
• Understand that HUBBA.AI cannot be held responsible for any misrepresentation of user age

2.2. Free Tier Limitations

• Users without an active subscription are limited to 100 messages (energy) per rolling 24-hour period
• AI-generated images may be randomly blurred
• Message processing may be slower due to priority queue placement

2.3. Subscription Benefits

• Unlimited messages (no energy restrictions)
• Full access to unblurred AI-generated images
• Priority message processing
• Additional benefits as specified in promotional offers, which may include Gems or in-game items

2.4. Virtual Currency (‘Gems’)

Gems are the Service‘s virtual currency used to purchase in-app items and unlock premium content. Gems have no real-world monetary value and cannot be exchanged for real currency.

2.5. Account Security

You agree to protect the confidentiality of your user account and not to share your account access or disclose your password to any third party. You agree to accept responsibility for all activities that occur under your account.

2.6. Breach of Terms

Breach of any provision hereof by you will result in the termination of your use of the Service.

2.7. Refusal of Access

We reserve the right to refuse access to the Service to anyone for any reason at any time.

3.1. User Responsibility

The Service allows users to interact with AI characters and generate AI-powered images. You understand and agree that you are solely responsible for any content you create, request, or generate through the Service.

3.2. Restrictions on Reproduction and Resale

You agree to refrain from reproducing, copying, selling, reselling or using any part of the Service, or any contact provided on our website where the Service is provided without our express written consent.

3.3. Content Policy and Moderation

4.1. Ownership of the Service

The Service and its original content (excluding user-generated content), features, and functionality are and will remain the exclusive property of HUBBA.AI and its licensors. All rights, titles and/or interests (either registered or unregistered) recognized in any country of the world or jurisdiction in the Service and any material published therein are reserved.

4.2. AI-Generated Content License

HUBBA.AI grants you a limited, non-exclusive, non-transferable license to use AI-generated content created through the Service for non-commercial personal use only. You may not sell, license, sublicense, or distribute AI-generated content for commercial purposes without explicit written permission from HUBBA.AI. This license automatically terminates upon the closure or termination of your account.

4.3. Underlying Copyrights

You acknowledge that the AI-generated content may be based on or similar to existing copyrighted works. HUBBA.AI does not claim ownership of such underlying works and cannot guarantee that the use of AI-generated content will not infringe upon third-party rights.

4.4. Attribution

Our status as the author of the material on the Service should always be stated if you refer to the contents of our Service in your activities.

5.1. "AS IS" and "AS AVAILABLE" Basis

The Service is provided on an “AS IS” and “AS AVAILABLE” basis. HUBBA.AI makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties of merchantability, fitness for a particular purpose, non-infringement of intellectual property, or other violation of rights.

5.2. No Guarantees or Representations

HUBBA.AI does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the Service or any content generated through the Service.

5.3. Third-Party Websites

We do not make any guarantees or assurances and make no claims regarding the validity, accuracy, correctness, suitability or accessibility of the Service or any material published on the Service. If there are links to third-party websites on our Service, the same provisions apply to these websites and any material published on them. You are responsible for any use of the same. Such use cannot serve as a basis for our liability.

7.1. Subscription Terms and Refund Policy

Subscriptions automatically renew at the end of each billing period unless cancelled through the Stripe Customer Portal (accessible via Settings page on HUBBA.AI). Subscription refunds are available within 24 hours of initial purchase. Active subscriptions will continue until the end of the current billing period after cancellation. We reserve the right to modify subscription plans and pricing.

7.2. Virtual Currency ("Gems") Terms and Refund Policy

Gem purchases are eligible for refund within 24 hours of purchase. After this period, all Gem purchases and in-app purchases using Gems are final and non-refundable. Gems are not redeemable for real currency or real-world items. Upon account termination or closure, any remaining Gems will be forfeited without refund.

8.1. Governing Law

These Terms shall be governed and construed in accordance with the laws of Lithuania, without regard to its conflict of law provisions.

8.2. Jurisdiction

The exclusive jurisdiction for these Terms shall be Lithuanian courts, but we reserve the right to launch court proceedings against you for breach of these Terms in the country of your residence.

8.3. Waiver and Severability

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

8.4. Consumer Complaints

Any claims regarding our Service should be presented at our address. You can always lodge a request or complaint regarding our online services with the State Consumer Rights Protection Authority of the Republic of Lithuania (Vilniaus str. 25, 01402 Vilnius, Lithuania, e-mail: [email protected], website: www.vvtat.lt).